What Are We Doing to Protect You?    New Protocol for COVID-19
 
 
 
 
 
 
 

COVID-19 Response

 
 
 
 
 
 

COVID-19 Response

How Coomes Air Conditioning & Heating is Handling COVID-19

At Coomes Air Conditioning & Heating, we take the safety of our customers and our staff seriously. While this is true every day, it’s especially important in this time of heightened concern. Because our services play a vital role in maintaining health, safety, and comfort in the Duncanville area, we will be remaining open during this time. But, you can rest assured that we’re taking steps to minimize the impact of COVID-19.

Below you will find a brief outline of our plan for addressing the virus. If you need service, please call our main line at (972) 296-2604.

How Coomes Air Conditioning & Heating is Working to Protect You

Per the CDC and WHO guidelines, we are making some changes to our normal operating procedures. We will also be adopting rigorous cleaning protocols during the outbreak. While these adjustments may seem inefficient or awkward, they’re necessary to ensure the health of those we serve.

  • Staff Care: Any employees showing symptoms will be asked to remain home until medically clear.
  • Scheduling Questions: When you call to make an appointment, our office team will ask if anyone in your home has had a fever, has been diagnosed with COVID-19 or has been exposed to the virus. Please note that answering “yes” to any of these will not disqualify you from service. It will just allow our staff to be properly equipped with masks and gloves before entering your home.
  • Safety Measures: Troubleshooting equipment can sometimes be done from the exterior of your home, but there are times when our staff must go inside. In those situations, nitrile gloves and masks will be worn. If you have an allergy to any of these products, please let us know ahead of time.
  • Sanitization: Our trucks come stocked with disinfectant sprays and sanitizing wipes. After completing a job, your technician will wipe down any areas with which they had contact. This includes equipment, door handles, and floors.
  • Regarding Maintenance Calls and Other Scheduled Visits

    We’ll reach out to you before our visit to outline the above procedures.

    At Coomes Air Conditioning & Heating, we value your peace of mind. We understand the current situation may be more concerning for some of our clients than it is for others. If you would prefer, we’re happy to reschedule any preexisting appointments. To do so, please call us at (972) 296-2604.

    Our Planning Standards

    Coomes Air Conditioning & Heating will be updating this page regularly as the situation develops. Please check your email and follow us on social media for any updates. If you have any questions regarding this policy or wish to discuss our COVID-19 response plan in more detail, please call us at (972) 296-2604 or email us.

    We appreciate your patience and understanding, and thank you for being our customer.

 
 
 
Contact Us To Set Up an Appointment • (972) 296-2604 • or • Schedule Service online
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Contact Info
 
Address:  718 E. Hwy 67 Ste. D
Duncanville, TX 75137
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Payment Options
 
For AC in Duncanville TX, we accept most major credit cards.
 
We accept check for Ductless Air Conditioner repair service provided in Midlothian TX.
We accept cash for Cooling repair service provided in Cedar Hill TX.
 
We accept all major credit cards, cash and personal checks. We also have several financing options available through third party financing institutions.
Financing Options
 
Business Hours
 
Monday:  8:00am - 7:00pm
Tuesday:  8:00am - 7:00pm
Wednesday:  8:00am - 7:00pm
Thursday:  8:00am - 7:00pm
Friday:  8:00am - 7:00pm
Saturday:  Closed
Sunday:  Closed
Monday - Friday:  8:00am - 7:00pm
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Home   |   Email Us   |   Schedule Service
Get a Quote   |   Maintenance   |   Guarantees
Employment   |   Financing   |   Search Site