Your Best Choice for Air Conditioner Repair and Furnace Repair in Ovilla TX

Abel was here this morning just to do a check up on my system, I wasn’t experiencing any issues. What a polite, courteous and professional young man! Hope Coomes keeps and rewards him somehow …. I thought COVID destroyed good customer service but apparently Coomes has kept it alive. We have used them over 30 years and will continue to do so!

I was notified when Gabe was on his way. He arrived immediately check out the problem. He took it apart got the part & put the blower motor back together.

Abel was super easy to work with. He was quick to get to work, very polite and wasn’t overly chatty. My kids were being a nuisance, but he didn’t let it phase him or stop him from doing his work. His report at the end of service was simple and to-the-point. He explained everything plainly—I didn’t feel like I was being “sold”. I would definitely work with him again. The pricing was fine—it seemed fair. I think having the regular service is a great value. Maintenance is always financially painful, but I feel like this company makes it bearable. Overall, I have no complaints. My only gripe is I wish the time frame had been closer to when they actually arrived. We were given a three hour window, and they came near the end of that window, so we were waiting for close to 3 hours, plus the time it took him to do the service. If you’re going to give a time estimate, please aim for a service window closer to when you expect to show up, or give us text updates so we can plan around. That’s my only gripe.

Abel was so thorough and friendly. He even finished sooner than I expected.

Great service from Abel Very personable and thorough. I will request him again in the future.

Bought a super efficient system for the downstairs two years ago. Second floor unit blew out at Christmas last year and we considered only one company — Coomes. We’ve been so happy with both units. Our energy costs are considerably lower, and we love the Wi-Fi thermostats that allow us to manage both systems even away from home. What weren’t expecting was Coomes’ extensive customer service. If we have a question, our calls are returned right away, and twice a year they schedule a visit to service both units and replace high-efficiency filters. We recommend Coomes to anyone who expects good products and exceptional service. Couldn’t be happier with our new heating and AC units!!

Very courteous technician. Excellent work. Hope I get him next time.

Diligent, composed, listens well and answers well. Cleaned up some debris in attic. Engaging personality and knowledgeable.

Great Service - answered all my questions

Gabe was a delightful young man. Seemed very efficient & took care of the business at hand; all the while being very friendly & courteous.

Gabe has serviced our AC/heater many times and has always been courteous, professional, and knowledgeable about our equipment. During his last visit, he worked until he solved the problem with our electronic thermostat. He tried several different things and now it is working great! We’ve never been disappointed with Gabe’s service.

Explained wall thermo how it works what my options were in setting temps

Comes always on time, diligent and professional.

Best person past 2 years of service

You have always given me good service Friendly service person

G service

As always, prompt and great service

Excellent tech sent out to me. Personable, vast knowledge, professional, quick, extremely helpful, and nice. Great experience! I’ll be calling you if/when my unit goes out!

Scott was thorough and friendly. Answered all my questions. If I need service again, I will ask for him to provide the service.

Technicians were polite, on time, and explained what they did. They ensured the system was running great condition.

Service needed for home AC on a hot July Sunday . Coomes service tech, Jimmy was dispatched and arrived in a better than expected time frame, was able to provide straight forward information for needed repairs and had a pleasant /friendly attitude. Coomes AC is recommended.

Scott was polite, friendly and educated me on my AC system. 10/10

Year and a half into unit usage and no.problems

Tech was on time, thorough, and kind! Cindy always communicates timely to let me know when to expect the technician! Great job all the way around!

Tanner was quite pleasant and efficient.

Always good service with COOMES

As always, Coomes provides courteous, professional service. Easy to work with and dependable!

Did a nice clean and neat job. I am quite particular and it was well done.

Tanner was extremely thorough, polite, answered all my questions. He should be acknowledged for his good service.

A+++

Tanner was professional, knowledgeable, and courteous.

Very nice-knew what he was doing.

Profession service